WhatsApp Bot Flow Documentation
This folder contains Mermaid diagrams for all WhatsApp bot conversation flows.
How to Use
- View in GitHub/GitLab: Mermaid renders automatically
- Mermaid Live Editor: Copy code to mermaid.live
- VS Code: Install Mermaid extension
Files
| File | Description |
|---|---|
| 00-overview.md | Complete high-level flow |
| 01-general.md | State machine & concepts |
| 02-language-selection.md | New user language setup |
| 03-doctor-consultation.md | Talk to a doctor |
| 04-lab-order.md | Order lab exams |
| 05-pharmacy-order.md | Order medications |
| 06-purchase-pack.md | Buy insurance packs |
| 07-health-tips.md | Quick health tips |
| 08-customer-service.md | Contact support |
| 09-track-results.md | Track/get lab results |
| 10-completion-flow.md | Goodbye & completion |
Quick Reference
Main Menu Options
- Talk to a doctor
- Order Lab Exam(s)
- Order Pharmacy medications
- Purchase a pack
- Quick Health tips
- Contact customer service
- Track my Lab Exam(s)
- Get my Lab results
Universal Commands
0→ Return to main menuback/retour→ Previous step